Clutch Names IdeasUnlimited a Top Business Services Firm!

At IdeasUnlimited, we work 24/7 to provide the best call center support out there. We’re delighted to announce that we’ve been named a top Business Services firm that also operates in Pakistan by Clutch. Clutch is a B2B ratings and reviews company that evaluates and selects industry leaders based on their portfolio, presence in the market space, … Read more

Lost in Translation—Overcome It with Multilingual Support

In today’s world, where physical borders have become blurred and your business’ customers may hail from any of the world’s 195 countries, focusing on one “world” language like English to cater to your customers can be a costly mistake. In the face of stiff competition, your business will lose non-English-speaking customers if your customer service … Read more

How Remote Work Saved Me! Conquering All Odds

How Remote Work Saved Me

LinkedIn: shahzadyaqoob/Facebook: shahzad.yaqoob.39948Upwork: shahzadyaqoobEmail: shahzad@osbprovider.com Shahzad Yaqoob (aka Nick) is an entrepreneur, a philanthropist, a family man, and a human being with a strong resolve. He is an avid reader, a keen sports fan, and loves to spend time with his kids. He has travelled across the oceans and built a remote career for himself, which no one except his … Read more

The Future of Omnichannel Customer Support is NOW!

Not very long ago, customer services were predicted to get revolutionized leaps and bounds by the end of next decade. The future is already here! A future-oriented customer service center focuses on all key aspects of modern consumer preferences delivered jointly, through groundbreaking interactive technology and optimally skilled call center support teams. Plenty of new … Read more

Partnerships That Build Value in Healthcare Transformation

Healthcare

The healthcare industry is busy responding to the growing expectations of their patients. Like other evolving industries, this industry is also facing demands of personalized care, convenience, value add-ons and options. Patients now are actively involved in informed decision-making, owing to the influx of online reviews and ratings and self-payments. Current healthcare consumers research and … Read more

What Are Customer Retention Strategies?

Successful customer retention is a major sign of business health and it is closely related to the growing concept of customer success through a well-established customer care center. It works simultaneously as a marketing strategy while also aligning the company’s vision as part of its strategic goals. Customer retention means you are focused on developing a long-term relationship with the … Read more

Disruption and Reinvention in the Telecommunications Industry

Here is an important question for you: Why do firms run businesses?The most common answer is: To generate profits and achieve a sustainable position in the market. The telecommunication industry has been trying to replicate this capital-intensive industry synergy, but without moving beyond the orthodox consumer models. Therefore, with partial redundancy of voice and texting … Read more

Swedish Customer Service Can Be “Sweet” (Swede!)

Ikea. Delicious meatballs. ABBA. Sweden has provided the world with some legendary gifts. So maybe it is time for the world to give back. We could do this by helping expand business presence in Sweden. IdeasUnlimited wants to take that sunny Swedish disposition and put it on display with our Swedish customer service par excellence. With friendliness … Read more

The Benefits of a Call Center for Small Business

“Why should I pay for call center services? How does this benefit me? I struggle as it is!” I’m sure these are all things you are mentioning in a cold sweat. But don’t be alarmed! I have some great news for you: a call center for small business can cut costs for you long term and ease … Read more

How IU’s US Remote Workers Are Making a Difference in the Workplace

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