Customer Service

IU’s Multilingual Transcription Services

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IdeasUnlimited prides itself on the quality of its professional and completely confidential translation and multilingual transcription services. Projects pass through a rigorous 3-stage process, with full accountability at each stage. Multilingual Transcription Services Offered IdeasUnlimited provides the following multilingual transcription services: Confidentiality is treated very seriously at IdeasUnlimited. Your documents, recordings etc. will only be seen … Read more

Pat-Patting to Success

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Pat-Patting to Success

PatPat has been one of IdeasUnlimited’s most valued clients for over 4 years now, and it will always have a special place in our hearts. PatPat is an ecommerce brand committed to providing the highest quality, ultra-chic garments and accessories for children and their families. Our mission is to provide the best ecommerce customer service possible to … Read more

Your Website Is the Reason Why You’re Losing Sales

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7 stages of the purchase process where you’re driving customers away These days, if you don’t have a website for your business, product, or service, you are losing out on 81% of your potential customer base; who research their purchase online before buying it. Having a website, however, can prove to be a double-edged sword … Read more

Clutch Names IdeasUnlimited a Top HR Firm in the Healthcare Industry

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For the past eight years, we have combined skilled human resource, management, and monitoring with cutting-edge technology to provide custom solutions to our clients. Our team has completed over 4000 projects involving a spectrum of services including call center, multilingual, virtual assistant, ecommerce, and backend support. By providing our clients with 24/7/365 support, overheads due … Read more

Essential Skills of a Customer Service Representative

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A skilled customer service representative is the single most important asset of a growing business. Since 71% of customers are lost due to poor customer service, you can build a loyal customer base only if your customer service center is optimized. More importantly, existing customers spend 33% more than new ones, so your priority should be retaining … Read more

5 Must-Have Tools to Globalize Your Business in 2020

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Globalize your business header min

What is the tool most commonly used in today’s world by individuals and commercial organizations? Very simple, the Internet! The Internet has made so many tasks convenient and so many processes irrelevant in the business world. Ecommerce support is only one click away—be it multilingual support for your stakeholders or for your customer care center. If you have high-speed internet … Read more

How to Grow Your Ecommerce Business

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Buying and selling online is one of the most lucrative business ideas that you could come up with today. The 21st century consumer is primed and hungry for more and more opportunities to be able to finish their shopping experience with ease from the comfort of their own home. But you have to be smart about … Read more

Lost in Translation—Overcome It with Multilingual Support

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In today’s world, where physical borders have become blurred and your business’ customers may hail from any of the world’s 195 countries, focusing on one “world” language like English to cater to your customers can be a costly mistake. In the face of stiff competition, your business will lose non-English-speaking customers if your customer service … Read more

How Remote Work Saved Me! Conquering All Odds

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How Remote Work Saved Me

LinkedIn: shahzadyaqoob/Facebook: shahzad.yaqoob.39948Upwork: shahzadyaqoobEmail: shahzad@osbprovider.com Shahzad Yaqoob (aka Nick) is an entrepreneur, a philanthropist, a family man, and a human being with a strong resolve. He is an avid reader, a keen sports fan, and loves to spend time with his kids. He has travelled across the oceans and built a remote career for himself, which no one except his … Read more

The Future of Omnichannel Customer Support is NOW!

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Not very long ago, customer services were predicted to get revolutionized leaps and bounds by the end of next decade. The future is already here! A future-oriented customer service center focuses on all key aspects of modern consumer preferences delivered jointly, through groundbreaking interactive technology and optimally skilled call center support teams. Plenty of new … Read more

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